Narbonne : Escroquerie à la vente de voitures ? Les témoignages affluent

Narbonne : Escroquerie à la vente de voitures ? Les témoignages affluent

Many vehicle transactions with the Narbonne franchise “Je vends votre auto.com” did not go according to plan. Fifteen customers say they are victims of a scam. The national leader of the group supports them.

“A national brand, which has a showcase in Narbonne… We were confident.” By contacting the local agency of the Je vend votre auto.com network, established since September 2020 in the Croix Sud area, these people hoped to sell or acquire a vehicle in complete safety. It was without counting on the two directors of this independent franchise, visibly unscrupulous. In the end: about fifteen of them, at least, lost their car and their money.

“We trust, we lower the car and then nothing…”

Like Jean-Pierre Kot-Pages de Sallèles. This phytosanitary product entrepreneur ordered the sale of his car, a large C4 Picasso, to the Narbonnaise company for €12,000 (less the €1,500 commission). “Six days after the sale, I was told that the vehicle had a problem with the head gasket and that the buyer wanted to cancel the sale…I found out later that the gray card was still in my name…I never received the money, he testifies. We trust, we lower the car and then nothing… And today, we work to pay off the loan”.

A complicated economic situation in which Joffrey Campo, from Narbonne, also finds himself. The 32-year-old volunteer firefighter left his BMW 1 series at the agency in February. Sale price: €21,500. “It was sold two months later, the company had to transfer me…, he explains. Then the managers told me that the ceiling was too high and they offered me a calendar, two installments of €10,000, then a second and a third. They were never honored.”

Therefore, Joffrey contacts a lawyer, who advises the company to pay what he owes. With no news, he filed a complaint at the end of June with the Lézignan-Corbières gendarmerie. “Today I have to work separately to pay off the loan that is taking place and it should have been paid with the sale and loan of another car, that is, a total of €600 a month instead of €300. Very complicated”.

“Bad Checks Returned”

Myriam B., for her part, will only recover €10,000 for the sale of her Ford Transit Custom, which she sold for €41,000. “After many unanswered calls and texts, I went there, recounts the Peyriacoise. I ended up having two checks that unfortunately for me came back bad.

The same for Joseph Selvaggio of Narbonne: “I took my car, an Infinity M30 GT, to this store in May, they sold it in June. When I came back from vacation three weeks later, I still didn’t have the money. I went to see them and they wrote me a check for €13,500. In mid-July the bank called me: the check had no funds.

The posters were presented at the end of July at the request of the franchisor.
Independent – PHILIPPE LEBLANC

Sellers are not the only ones affected, the damage also affects many buyers.

“My 18-year-old son wanted to buy his first car, says Sabrina P. We found through “I sell your auto.com” in Narbonne a 208 GTI for €11,990. During the test a check engine light came on, but the person in charge of the sign told me that it was normal, that the bearings had to be changed and that it was expected. Therefore, the case is concluded and the car is delivered on July 9 in the morning. “That same afternoon, at 9:30 p.m., my son called me to tell me that it had broken down: the connecting rod had stuck in the engine, the oil was leaking all over the road, the engine was not working.”

Two days later, Sabrina informs the manager and requests that the sale be cancelled. “He tells me that there is no problem, that my request is normal and confirms that he is serving it…, She continues. The next day, he calls me again: according to him, it would be my son’s fault if the motor had broken!. Result: a credit to the back and a useless car.

“I filed a complaint and requested the cancellation of the transfers”

David Darmancier lives and works in Lyon. With his wife, he also owns a second home in Gruissan. In a few days, this 43-year-old computer engineer will change employers. On July 15, David, who until then had a professional vehicle, saw an advertisement for a €12,000 Mégane in Le Bon Coin. “We send a message to the seller Vendo tu auto.com in Narbonne and make an appointment three days later to test the vehicle. It suits us and we proceed to order it”, he explains. The delivery date is set for July 29 and the transfers are made.

On D-Day, at 6:30 am, the news dropped via email: “We will not be able to take over the delivery of your vehicle due to the stop of the signal. I will get back to you very quickly for the reimbursement of the vehicle in question”. At 9 am, David goes there and discovers that the poster has disappeared. “I filed a complaint with the Narbonne gendarmerie the same day and asked for the transfers to be cancelled.” Too late, the money has already been debited… “With the testimonies received from the other plaintiffs, we are very concerned that we may one day recover our funds, he trusts. I’m going to start my new job soon and I don’t have a car or the money to buy another.”

Bad management ? Chivalry? Trust abuse ? Fraud ? An investigation should shed light on this case. For the moment, the Public Ministry refuses to communicate about the file.

The creator and leader of the group breaks the franchise agreement and files a complaint

At the headquarters of the company “Je vends votre auto.com”, a network of used car transaction agencies between individuals, created in 2010 and based in the Pyrénées-Orientales, Frédéric Chaves, creator and manager, assures: “We have 30 agencies in France and we have never had any problems with our franchisees. We always go through an escrow account.

After numerous calls and testimonials received at the parent company, the group manager rushed to start the process. “I broke the franchise contract on July 23 and the signs were removed. The objective is to protect myself and the clients. I also informed the Narbonne prosecutor and filed a criminal and civil complaint. This is not the image that we transmit. We do not I’m going to … defraud customers. What I want is for everyone to get their money back.”

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